Traveler Experience

After Hours Support

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Travel Leaders 24 was born out of the need to provide a superior after-hours experience with a high level of traveler support. We know that travelers experiencing a delay or cancellation need to reach someone who can help right away. We're committed to providing your travelers and travel arrangers with 24/7 agency support.

Mobile Apps

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Equip your travelers with everything they need for their upcoming journey. From crucial details provided by their travel advisor to helpful services ensuring a seamless and enjoyable experience, the app has it all. It's an easy and convenient paperless way to familiarize clients with their unique itinerary as well as their destination. It even offers an augmented reality feature to discover nearby hot spots.

  • Itineraries for past and upcoming trips
  • Detailed flight information, check-in and trip management
  • Real-time alerts about gate changes, delays or cancellations
  • Share Itineraries via text, email or social media
  • Notifications about newsworthy events
  • Detailed travel guides, currency converter, maps and more

Online Booking

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Travel Leaders offers our business clients special negotiated rates for leading online booking tools, Concur and Deem. Our integration with these technologies enables our clients to secure business travel at any time of the day or night.

The Travel Leaders Online Booking platform has advantages for travelers, travel managers and companies. We program the booking tool with company-specific travel policy rules on cost, carriers and more. Our self-service software gives travelers a range of booking options with side-by-side price comparisons resulting in cost-effective, policy compliant trips.

Passport & Visa Services

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Equip your travelers with everything they need for their upcoming journey. From crucial details provided by their travel advisor to helpful services ensuring a seamless and enjoyable experience, the app has it all. It's an easy and convenient paperless way to familiarize clients with their unique itinerary as well as their destination. It even offers an augmented reality feature to discover nearby hot spots.

About CIBTvisas

  • Thorough review of completed traveler applications by highly trained experts
  • Handle over 1.2 million views and passport requests annually
  • Operate 70 wholly owned offices in 25 countries providing services worldwide

Traveler Wellbeing

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Travel Leaders works with you to incorporate traveler well-being into your corporate travel policy. When companies prioritize the well-being of their staff, it can boost job satisfaction and give employees peace of mind when they are away from home. Travelers know that when they are away on business there is someone they can call 24/7 if they have a problem - whether it's re-booking a delayed or canceled flight, switching hotels or extending their stay.

VIP

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The top performers in your office deserve special consideration.

While they're out on the road generating new business, we can offer exceptional benefits and the highest level of customer care. As your business expands, bring on an experienced partner who can provide a consistently outstanding travel experience. Travel Leaders offers access to our global concierge services at no additional cost. Our highly trained professionals know how to provide high-touch service with a concierge-like, consultative approach. They instinctively understand and anticipate executive travelers' needs from the time they start the booking process until the end of their journey.

We provide executives with the highest level of priority and care, ensuring no detail is overlooked. Service is tailored to the individual traveler to ensure the most convenient, creative and thoughtful planning to meet and exceed the most demanding needs of VIP travelers. Our agents work as an extension of your executive administrative team with personalized travel planning and assistance.